AHRI Support

AHRI Directory of Certified Product Performance Access 3

• Who is allowed to log into the AHRI Directory of Certified Product Performance?
• Instructions for Logging into the AHRI Directory of Certified Product Performance and Login Troubleshooting
• Joining an AHRI Certification Program

AHRI Directory of Certified Product Performance - Record Management 3

• Publication of AHRI Certified Data
• Test Locked Models
• Manufacturer Functionality Overview

AHRI Certified Data Subscribers 5

• Accessing AHRI Certified Data as a Data Subscription Holder
• Individualized AHRI Certified Data Subscriber Logins
• AHRI Certified Data Subscriber User Guide
• AHRI Certified Data Subscriber Export Files
• AHRI Certified Data Subscription Program Information

Directory - Search Functions 6

• Models Not Showing up in Search Results
• Overview of Search Functions
• Video Tutorials on Search Functions
• Acquiring an AHRI Certificate by Reference Number
• Using a Wild Card for Model Number Searching

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Directory - AHRI Certified Data 6

• 2022 and 2023 Tax Credit Inquiries
• Model Status Definitions
• AHRI Certified Reference Number vs. Old AHRI Reference Number
• Verifying an AHRI Certificate of Product Ratings
• Are Model Numbers Unique?

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Field Technician Training 1

• Does AHRI offer technician training materials or technician certifications?

Equipment Questions 6

• Warranty Claims
• Equipment Servicing Requests
• Rebate Requests
• ​I've been told I need an AHRI Reference Number or AHRI Certificate to file for my rebate. How do I get this?
• How do I select equipment for my residence or business?

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